Who we are
This website, finefoodandsupplies.com, is operated by Fine Food & Supplies Distributors LLC, a wholesale supplier based in Grand Rapids, Michigan ("we," "us"). This policy explains what information we collect through the website and what we do with it.
What we collect
Information you send us. When you use our quote request form or email us, we receive the details you choose to provide: typically your name, company, email address, phone number, the products you're interested in, and anything you write in your message.
Basic technical information. Like most websites, our hosting provider automatically records limited technical data when pages are requested, such as IP address, browser type and the time of the request. This is used to deliver the site and keep it secure.
We do not use advertising cookies, tracking pixels or analytics tools on this website, and we do not ask for payment information through it.
How we use it
We use the information you send us to respond to your inquiry, prepare quotes, supply products you order, and manage our business relationship with you. We may contact you about your request or an ongoing account. We will not add you to marketing lists without your agreement.
Who we share it with
We do not sell or rent personal information. We share it only with service providers that help us run the website and our business, and only as needed for that purpose:
- Netlify, which hosts this website and processes form submissions.
- Google, which provides our business email and serves the fonts used on this site. Loading the fonts means your browser contacts Google's servers, which receive your IP address.
We may also disclose information if required by law, or to protect our rights, or in connection with a sale or reorganization of our business.
How long we keep it
We keep inquiry and customer information for as long as needed to respond to you, serve your account and meet our legal and accounting obligations, and then delete it.
Security
The site is served over an encrypted connection, and we limit access to the information we receive to the people who need it. No method of transmission or storage is completely secure, but we take reasonable care to protect what you send us.
Your choices
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, by emailing info@finefoodandsupplies.com. We will respond within a reasonable time. Depending on where you live, you may have additional rights under local law, and we will honor them.
Children
This website is intended for businesses and is not directed to children. We do not knowingly collect information from anyone under 16.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Questions about this policy can be sent to info@finefoodandsupplies.com.